It was a glorious day out, and great company, but "The Garfish" let me down with their food.
Here is my recent review:
More info at Eatabilty site.
I recently dined at "The Garfish" on Saturday for lunch. It was my girlfriend's birthday and we ordered the "fruit de Mer" platter. I had chosen this restaurant on account of my previous dining experience there; The food was great, a lovely spot overlooking the water and informative friendly service.
I was a little disappointed with the presentation of the platter. Perhaps I expected a more elaborate display of food, maybe some fruit. Most seafood platters typically come with fruit, and are quite generously laid out.
Whilst I enjoyed the wood fired crustaceans, I thought there may have been a few more. When you consider most platters contain lobster, and this didn't i felt like there could have been at least 2 scampi and 2 prawns each; On ours we had 3 scampi and 3 prawns to split up an odd number. There were 4 half portions of bugs fortunately. I thought that for the price of the platter, and the absence of lobster we may have seen a more generous serving of crustaceans.
I suppose I was left thinking of my first experience, where we ordered an entree and main, and how great those dishes were. I had 6 half bugs then, and a lovely piece of fish and salad. I felt like the platter wasn't special for a typical platter and that short cuts had been taken to put it together.
I also felt like the array of sauces accompanying the Crustaceans were limited with only 1 creamy dipping sauce.
It actually felt like all the food was CRAMMED onto a rather petite plate, and thought not considered for the presentation.
The scallops were so sweet, but there was no condiment to accompany them. I expected perhaps some cauliflower or brandy sauce or something to go with them. Like I believe the traditional entree of scallops receives.
It just felt like that we got the raw-deal because we didn't choose the typical entrees and mains; whereas in my opinion the platter should have been the SHOWCASE, the penultimate gathering of their best food.
The day was glorious, the views outstanding and the our seats were just about the best in the restaurant closest to the window, or lack of window, with best views to the ocean.
I felt the service was humble, and a good attempt was made, but lacked the experience and professionalism of the waiter we had the previous time we dined. It appeared like our waiter was new to the job, but I felt like we didn't receive the information of the food that was brought out. It was like here it is, there's the food, enjoy... but what sauces are they?
The opening course to the platter was nicely presented with 3 sauces, and a lovely vinegarette, which worked well with the oysters.
I felt like the small leafy salad we received as a side with the platter was poor, lifeless and sparse. It needed a lift with some other vegetables.
Visually the platter in general wasn't well constructed.
The mains and entrees in general actually stand out at you and are very inviting, as if to say, come eat me. The platter just looked derived. I was hoping for more BLING on such a special occasion.
I went away thinking, we were better off choosing 1 entree and 1 main each, and we would have enjoyed much better food and it served much visually inviting.
The garlic wood fired bread was the standout of the whole meal; it was very tasty.
I am destined to return, but not for the platter. I still feel a bit hardly done by. I have experience much better platters at several other restaurants. If I returned I would be getting the Moreton Bay bugs as an entree and a beautiful piece of fish for the main...
Thats another slightly disappointing part of the platter; there was no fish. most platters service a nice fillet of fish or something stand-out.
This restaurant has one of the best locations, and it is capable of producing fantastic meals which are visually tempting, but they let me down with the platter. I would not recommend the platter to anyone sadly, and I wished that was not the case. I feel like "The Garfish" has and can do better with their platter.
The waitress I had the first time around, was so informative, on the ball, professional and always a step ahead, providing us with professional customer service in a friendly and non-confronting manner; I wish I remembered her name.
I thought our waiter this time tried hard. It took a while for my wine to come back out once the bread entree arrived, but he did tend to my empty glass quite well, and gave us extra clean napkins half way through the platter. I thought that was thoughtful!
I thought a stunning day, with acceptable food and service, but nothing too special, which was a shame.
The banana brulee was well enjoyed by my partner.
On the first encounter, I gave the food an solid 8, and the service a solid 9. This time around I have to give the food and service a satisfactory 6. I felt the value was closer to an 8 the first time but this time it was a dismal 5.
Quite contrasting experiences, with a goldmine establishment and great potential to really show off some great seafood.
Sunday, September 20, 2009
Friday, September 18, 2009
Atom Thai - The third experience
They say 3rd times a charm lol
Heres the lowdown from our 3rd dining experience at Atom Thai:
Wednesday night we made a last moment decision to dine at Atom's since we were in the approximate location.
In the last couple of experiences we have tried to select different dishes from the menu, so that we can eventually taste them all, and know what our favourite dishes are.
We tried the Beef salad, which was very light and tasty. The freshness of salad and lemon went well with the tender slithers of prime beef. It was a perfect salad to eat on a warm summer's day, not to hot but very refreshing.
We also tried the red duck curry. Its quite similar to the Choo Chee curry flavour. I was a little disappointed with the pieces of duck in the curry, they werent very prime pieces of duck. Rather we got a lot of gristle. I did enjoy the sweetness of pineapple and Lichee in the dish. The curry's are well balanced, and you get a rather wide range of flavour. From Sweet at first, to hot. It had our noses running, but it was a nice journey through the dish.
I am not sure whether the Choo Chee and the red curry are that different, but they tasted rather close.
I also want to thank them for a delightful modest selection of fruit to finish our mains. It really refreshes the pallet after all the curry. The addition of Lichees to the fruit was very generous. I really like Lichees! Even though my partner finds them too sickly to eat lol.
We also tried the Miang Goong again, and it seemed to lack the PUNCH it usually has.
I promised my partner I would stick to only two mains this time around lol but i was longing for a 3rd dish, my beloved, Massaman beef curry.
Its very difficult to limit yourself to only two dishes, so I recommend dinging with 4 or more people, so you can really experience the vast array of flavours in various dishes.
I will have to try the custard dessert next time!!!
I will have to watch the budget and the waistline lol
I just go wild eating at Atom Thai lol
Thanks for another welcoming experience!
I think we have found another great dish in the beef salad. Its a little similar to the Ting Tong Beef entree. But a whole plate!
Its great to have an assortment of great dishes, each from a different cooking method.
I am determined to try the Tamarind prawns and the custard taro dessert next time lol
stay tuned for more of the Atom Thai story lol
Heres the lowdown from our 3rd dining experience at Atom Thai:
Wednesday night we made a last moment decision to dine at Atom's since we were in the approximate location.
In the last couple of experiences we have tried to select different dishes from the menu, so that we can eventually taste them all, and know what our favourite dishes are.
We tried the Beef salad, which was very light and tasty. The freshness of salad and lemon went well with the tender slithers of prime beef. It was a perfect salad to eat on a warm summer's day, not to hot but very refreshing.
We also tried the red duck curry. Its quite similar to the Choo Chee curry flavour. I was a little disappointed with the pieces of duck in the curry, they werent very prime pieces of duck. Rather we got a lot of gristle. I did enjoy the sweetness of pineapple and Lichee in the dish. The curry's are well balanced, and you get a rather wide range of flavour. From Sweet at first, to hot. It had our noses running, but it was a nice journey through the dish.
I am not sure whether the Choo Chee and the red curry are that different, but they tasted rather close.
I also want to thank them for a delightful modest selection of fruit to finish our mains. It really refreshes the pallet after all the curry. The addition of Lichees to the fruit was very generous. I really like Lichees! Even though my partner finds them too sickly to eat lol.
We also tried the Miang Goong again, and it seemed to lack the PUNCH it usually has.
I promised my partner I would stick to only two mains this time around lol but i was longing for a 3rd dish, my beloved, Massaman beef curry.
Its very difficult to limit yourself to only two dishes, so I recommend dinging with 4 or more people, so you can really experience the vast array of flavours in various dishes.
I will have to try the custard dessert next time!!!
I will have to watch the budget and the waistline lol
I just go wild eating at Atom Thai lol
Thanks for another welcoming experience!
I think we have found another great dish in the beef salad. Its a little similar to the Ting Tong Beef entree. But a whole plate!
Its great to have an assortment of great dishes, each from a different cooking method.
I am determined to try the Tamarind prawns and the custard taro dessert next time lol
stay tuned for more of the Atom Thai story lol
Wednesday, September 16, 2009
Tai Pak, Chinese Restaurant, Chester Hill
This is one of my favourite restaurants and the food is consistently good and well priced.
Its not quite as profound and complex as Atom Thai, but they are 2 different cuisines. The food at Tai Pak is rather simple, but the flavour of their sauces are superb for Chinese.
In terms of value they are so far ahead of any restauant ive been too.
If anything Atom could be a tad overpriced. As a comparison u may pay almost double per head to eat at Atom Thai. You wont find the complex entrees you find at Atom, but the mains taste bloody good. I must have eaten at Tai Pak now for over 15 yrs im sure, maybe its longer.
That Chef must have been working there the same time too lol.
Tai Pak is like the 1 constant in the ever changing universe lol apart from Harry Callahan and myself lol... Very reliable lol
As i said to Nerida on the way to La Shish lol If that restaurant sucks and were still hungry we know where to drop in on the way home LOL
here is my review:
Its very seldom to get a restaurant where the value is a perfect 10, but Tai Pak pulls it off. Ive been eating at Tai Pak for several years and they seldom disappoint.
Tai Pak serves the best modern Chinese food I have tasted. Their Mongolian combination and Mountain Chicken is second to none.
Ive never been too keen on their fried rice, in fact I havent come across a fried rice at any Chinese restaurant lately worth noting. If their fried rice was good, id have given them 10 for food.
I also like their prawn cutlets, and prawn toast.
The service can be a little indifferent on some occasions but that isn't a major concern, because you come here for the BEST food at reasonable prices. The service is a bonus and on most occasions its pretty good.
Last time they brought out a special ice bucket on a stand, and a second one for our rice so we had more room on the table.
The owner Jenny, is always friendly.
For such a humble establishment its one of my favourite places to eat, and one where u can have an entree and 3 mains plus dessert for around 25 dollars per head.
Their fried icecream is good too. I dont like a huge thick crust on my battered icecream, and this 1 is nice and thin, with a nice coconut infusion of flavour.
They always finish with a modest serving of fruit, fresh wet napkin and a fortune cookie. fortune cookies seem like a dying race these days.
One of my top restaurants!
Its not quite as profound and complex as Atom Thai, but they are 2 different cuisines. The food at Tai Pak is rather simple, but the flavour of their sauces are superb for Chinese.
In terms of value they are so far ahead of any restauant ive been too.
If anything Atom could be a tad overpriced. As a comparison u may pay almost double per head to eat at Atom Thai. You wont find the complex entrees you find at Atom, but the mains taste bloody good. I must have eaten at Tai Pak now for over 15 yrs im sure, maybe its longer.
That Chef must have been working there the same time too lol.
Tai Pak is like the 1 constant in the ever changing universe lol apart from Harry Callahan and myself lol... Very reliable lol
As i said to Nerida on the way to La Shish lol If that restaurant sucks and were still hungry we know where to drop in on the way home LOL
here is my review:
Its very seldom to get a restaurant where the value is a perfect 10, but Tai Pak pulls it off. Ive been eating at Tai Pak for several years and they seldom disappoint.
Tai Pak serves the best modern Chinese food I have tasted. Their Mongolian combination and Mountain Chicken is second to none.
Ive never been too keen on their fried rice, in fact I havent come across a fried rice at any Chinese restaurant lately worth noting. If their fried rice was good, id have given them 10 for food.
I also like their prawn cutlets, and prawn toast.
The service can be a little indifferent on some occasions but that isn't a major concern, because you come here for the BEST food at reasonable prices. The service is a bonus and on most occasions its pretty good.
Last time they brought out a special ice bucket on a stand, and a second one for our rice so we had more room on the table.
The owner Jenny, is always friendly.
For such a humble establishment its one of my favourite places to eat, and one where u can have an entree and 3 mains plus dessert for around 25 dollars per head.
Their fried icecream is good too. I dont like a huge thick crust on my battered icecream, and this 1 is nice and thin, with a nice coconut infusion of flavour.
They always finish with a modest serving of fruit, fresh wet napkin and a fortune cookie. fortune cookies seem like a dying race these days.
One of my top restaurants!
Tuesday, September 15, 2009
Satasia - The Verdict
I am just not enticed to return, very disappointing :(
Here's the review just posted on the eatability guide:
The best part about dining at Satasia were the Duck Pancakes.
The service was EFFICIENT and friendly.
My bar merchant really talked up the restaurant prior, so I was expecting something out of this world. I was a bit disappointed that the mains didn't really cut it for me. We had the slow cooked pork in plum sauce and the Rang Dang beef.
The pork was tough and smelled a little gamy. Having never tasted Rang Dang beef before, I was left wondering what flavour(s) were on show in the dish. It was very bland.
The other entrees we tried were the curry and potato balls, and the stuffed jumbo prawns. The balls were must have been pre-made and frozen because there were cold sections inside. The prawns were difficult to eat, they still had the shells on despite being stuffed, and they were really hot, so we had to wait a bit before attempting to de-shell them. For the prices of both entrees I expected perhaps double the quantity. 2 prawns each and 2 pancakes each. But only 1 each didnt seem to fill the bill, excuse the duck pun.
Although we didn't turn up for prawns, we were thinking it may have had more of a Thai influence. Perhaps even rivaling one of our favourite Thai places. In the end we chose dishes form Indian and Chinese.
Did we order the wrong dishes? Have we been spoiled at other restaurants?
I just didn't think the food matched the great service. On top of that parking is worse than Newtown. We couldn't find a Gelato shop in the main street either.
I was certainly disappointed the food didn't live up to the hype and the price. The great service smoothed over the experience, and its a place we may consider if passing through in the future, but I am just not convinced about the food in general.
Perhaps the split cultured cuisine doesnt work all that well. We already have a great Chinese and Thai place, so i guess its difficult to compete with specialist restaurants.
I am a little taken back now comparing the food to the review score of 8.2 from 60 votes. The food was a bit flat. Ive scored the food a generous 6. Perhaps other dishes are better. The value just wasnt there, and you dont want to pay top prices when the food doesnt stand up.
Here's the review just posted on the eatability guide:
The best part about dining at Satasia were the Duck Pancakes.
The service was EFFICIENT and friendly.
My bar merchant really talked up the restaurant prior, so I was expecting something out of this world. I was a bit disappointed that the mains didn't really cut it for me. We had the slow cooked pork in plum sauce and the Rang Dang beef.
The pork was tough and smelled a little gamy. Having never tasted Rang Dang beef before, I was left wondering what flavour(s) were on show in the dish. It was very bland.
The other entrees we tried were the curry and potato balls, and the stuffed jumbo prawns. The balls were must have been pre-made and frozen because there were cold sections inside. The prawns were difficult to eat, they still had the shells on despite being stuffed, and they were really hot, so we had to wait a bit before attempting to de-shell them. For the prices of both entrees I expected perhaps double the quantity. 2 prawns each and 2 pancakes each. But only 1 each didnt seem to fill the bill, excuse the duck pun.
Although we didn't turn up for prawns, we were thinking it may have had more of a Thai influence. Perhaps even rivaling one of our favourite Thai places. In the end we chose dishes form Indian and Chinese.
Did we order the wrong dishes? Have we been spoiled at other restaurants?
I just didn't think the food matched the great service. On top of that parking is worse than Newtown. We couldn't find a Gelato shop in the main street either.
I was certainly disappointed the food didn't live up to the hype and the price. The great service smoothed over the experience, and its a place we may consider if passing through in the future, but I am just not convinced about the food in general.
Perhaps the split cultured cuisine doesnt work all that well. We already have a great Chinese and Thai place, so i guess its difficult to compete with specialist restaurants.
I am a little taken back now comparing the food to the review score of 8.2 from 60 votes. The food was a bit flat. Ive scored the food a generous 6. Perhaps other dishes are better. The value just wasnt there, and you dont want to pay top prices when the food doesnt stand up.
Saturday, September 5, 2009
Satasia - Booked 8pm
Its a good sign, this restaurant was booked out up until just a moment ago, and 1 table canceled. It sounds very promising!
Looks like an interesting menu:
It has a very similar dish to the Miang Goong at Atom Thai.
Will be very interesting to see how it squares up.
This restaurant was endorsed by my wine merchant and owner of Cellarbrations lol
We had a good discussion on wines and food Friday, so fingers crossed this will be good.
The good thing is, it has to be better than last night's experience lol
Im going with the Sparkling Banrock Shiraz lol and maybe a beer lol
The reviews from the Eatability Guide appear healthy at 7.8 from 60 votes, but then again Blake's was 7.6 from 83. So nothing is a given.
Wish us luck! lol
Looks like an interesting menu:
It has a very similar dish to the Miang Goong at Atom Thai.
Will be very interesting to see how it squares up.
This restaurant was endorsed by my wine merchant and owner of Cellarbrations lol
We had a good discussion on wines and food Friday, so fingers crossed this will be good.
The good thing is, it has to be better than last night's experience lol
Im going with the Sparkling Banrock Shiraz lol and maybe a beer lol
The reviews from the Eatability Guide appear healthy at 7.8 from 60 votes, but then again Blake's was 7.6 from 83. So nothing is a given.
Wish us luck! lol
Atom Thai - The Return! lol
This is my recent review of Atom Thai. I had to use a slightly different name just to post a 2nd comment on the same restaurant. Why they would appear not to allow multiple posts is beyond me. It doesnt seem very logical.
Heres a copy from the Eatability website:
BTW... Toohey's Extra Dry Platinum, by favourite beer with 6.5% alcohol was superb with Thai. The Sparkling Red, Asti Riccodona Ruby was beautiful to start with, and to finish the courses the Penfold's Thomas Hyland Cab Sav seemed to sooth the palate after the spicy foods, it was surprisingly complementing. I tried some about 3/4 way into the courses.
All drink alternatives seemed very appropriate and complementary to the food.
Heres the review:
Its very difficult to give a restaurant a perfect 10 for food, but its bloody close.
Atom made our party of four feel extremely welcomed last Saturday evening. Very attentive service, waiters very friendly and knowledgeable. Its a pleasure to dine at Atom's.
The ambience seemed better the second time around. Perhaps because we sat closer to the front of the restaurant in more light, and it wasnt as dim, or perhaps it was the novelty leather stools :)
Still indecisive about the best wine or beer to complement Thai food, we opted for a sparkling red, premium beer and a Cab Sav. Atom kept our beer in the fridge until we wanted them, chilled our sparkling wine in an ice-bucket, and topped up our drinks all night long. I was most impressed!!!
They even put up with our lengthy decision-making process about what dishes to order lol. Well ok, just MY decision-making, I wont blame my party. Truth is, there are so many great dishes, I wanted to sample them all lol.
Fortunately this time around I didn't go for all the SAFE bets. I went for something more exotic, something I hadnt tried before and boy was i impressed!
We opted for 3 entree's.
Money Bags, which were a hit last time, and once again hot, fresh and crispy. A must!
Ting Tong Beef, served on a betal leaf, with a slightly sweeter sauce than the Miang Goong. And of course the Miang Goong. simply superb. The entrees are fantastic!
The mains we ordered: Tamarind Duck, Pork Belly slow cooked with chilli basil with crackling, Coconut King prawn curry, Barramundi crumbed fillets with a papaya chilli salad, and last but not least my favourite dish, Beef Massaman.
Ive never tried Tamarind before and I will be eating it again soon!!! lovely combination of sweet and sour with a hint of chilli. Tender duck fillets too. Quite a dish! Im glad i took a gamble.
The pork belly was also a stand-out and surprise! with lovely pieces of crackling throughout too. Great textured dish.
Massaman had more beef than last time, lol Thank-you.
I loved the coconut prawns, as well as the hot curry, but some of my party felt it was a little too hot. Still good enough to eat though lol. However I would advise to remove the tails. Only because you cant really see the tails when immersed in the curry. If they were presented on a plate, salad etc, where you could see the tails, it would certainly add to the presentation, but when trying to eat them from a curry filled coconut then, it would have been more practical without the tails on them. :)
The papaya salad was nice, I enjoyed the sweetness and the chilli, but I was a bit disappointed with the crumbs on the Barramundi, but perhaps it was my fault for requesting changing the original special. Originally it was meant to have soft shell crab with the salad, but I requested barramundi fillets. I didnt expect the crumbs. I felt the crumbs were not very crisp or light and took away from the dish. If you served fresh crispy fillets I think it would have been so much more appetising. Much like the Choo Chee with barramundi dish we had the first time.
I dont recall the name of the dessert you served, and we were all so stuffed to the eyeballs, we couldnt really fit it in by that stage, but because you especially prepared some alternate desserts just for us, I had to try one at least. It was a sweet rice pudding with mango. I really liked it! Although im not a big rice pudding fan as a general rule. I really dont like rice that much in desserts at all :) I was kind of hoping for something non rice, but it was certainly delicious.
The fruit platter was a nice complement thank-you.
This time around I felt like the whole experience was so well rounded and slick. I really want to give you a perfect 10 for food lol maybe one day i will. Your Tamarind Duck, Massaman, and Miang Goong are all perfect 10's. The pork belly was about 9.5 lol.
I would still like to try a dish thats non-sweet, and non-curry, which has a nice spicy kick to it. perhaps a salad or stir-fry.
I was wondering if "lamb" is used much in Thai cooking?
Would like to try a lamb massaman :)
We dined more locally Friday evening, and we were very disappointed with the service and the value for money. I think we may have been spoiled with the service and food you provide.
Id be interested to know why this website appears not to allow multiple reviews on a given restaurant? Surely its pertinent to dine at a restaurant subsequent times and get a different feel for it. What if the restaurant picks up after a bad review...?
I think when good changes are made like your restaurant Atom, then it deserves to be praised.
We had such a lovely time Atom, and my parents felt welcome there too. Thank-you!
In terms of my food score criteria:
Entree: 10/10
Mains: 18/20
Dessert: 6/10
Service 5/5
Ambiance: 4/5
Total score: 43/50
Last time I believe it was 44 but it improved this time i felt.
However desserts were weighted to the food last time, and this time it wouldnt have received the 6/10 that it did for desserts this time around. That just goes to show how well they did.
You cannot go past the service at Atom's... second to NONE!!!
The Food is sensational, and well priced, u cannot go wrong.
From tonights evening at Blake's it has now made me re-think my ratings criteria.
I am considering a full 10 marks for service. Its become more apparent how influential it can be with poor service.
Heres a copy from the Eatability website:
BTW... Toohey's Extra Dry Platinum, by favourite beer with 6.5% alcohol was superb with Thai. The Sparkling Red, Asti Riccodona Ruby was beautiful to start with, and to finish the courses the Penfold's Thomas Hyland Cab Sav seemed to sooth the palate after the spicy foods, it was surprisingly complementing. I tried some about 3/4 way into the courses.
All drink alternatives seemed very appropriate and complementary to the food.
Heres the review:
Its very difficult to give a restaurant a perfect 10 for food, but its bloody close.
Atom made our party of four feel extremely welcomed last Saturday evening. Very attentive service, waiters very friendly and knowledgeable. Its a pleasure to dine at Atom's.
The ambience seemed better the second time around. Perhaps because we sat closer to the front of the restaurant in more light, and it wasnt as dim, or perhaps it was the novelty leather stools :)
Still indecisive about the best wine or beer to complement Thai food, we opted for a sparkling red, premium beer and a Cab Sav. Atom kept our beer in the fridge until we wanted them, chilled our sparkling wine in an ice-bucket, and topped up our drinks all night long. I was most impressed!!!
They even put up with our lengthy decision-making process about what dishes to order lol. Well ok, just MY decision-making, I wont blame my party. Truth is, there are so many great dishes, I wanted to sample them all lol.
Fortunately this time around I didn't go for all the SAFE bets. I went for something more exotic, something I hadnt tried before and boy was i impressed!
We opted for 3 entree's.
Money Bags, which were a hit last time, and once again hot, fresh and crispy. A must!
Ting Tong Beef, served on a betal leaf, with a slightly sweeter sauce than the Miang Goong. And of course the Miang Goong. simply superb. The entrees are fantastic!
The mains we ordered: Tamarind Duck, Pork Belly slow cooked with chilli basil with crackling, Coconut King prawn curry, Barramundi crumbed fillets with a papaya chilli salad, and last but not least my favourite dish, Beef Massaman.
Ive never tried Tamarind before and I will be eating it again soon!!! lovely combination of sweet and sour with a hint of chilli. Tender duck fillets too. Quite a dish! Im glad i took a gamble.
The pork belly was also a stand-out and surprise! with lovely pieces of crackling throughout too. Great textured dish.
Massaman had more beef than last time, lol Thank-you.
I loved the coconut prawns, as well as the hot curry, but some of my party felt it was a little too hot. Still good enough to eat though lol. However I would advise to remove the tails. Only because you cant really see the tails when immersed in the curry. If they were presented on a plate, salad etc, where you could see the tails, it would certainly add to the presentation, but when trying to eat them from a curry filled coconut then, it would have been more practical without the tails on them. :)
The papaya salad was nice, I enjoyed the sweetness and the chilli, but I was a bit disappointed with the crumbs on the Barramundi, but perhaps it was my fault for requesting changing the original special. Originally it was meant to have soft shell crab with the salad, but I requested barramundi fillets. I didnt expect the crumbs. I felt the crumbs were not very crisp or light and took away from the dish. If you served fresh crispy fillets I think it would have been so much more appetising. Much like the Choo Chee with barramundi dish we had the first time.
I dont recall the name of the dessert you served, and we were all so stuffed to the eyeballs, we couldnt really fit it in by that stage, but because you especially prepared some alternate desserts just for us, I had to try one at least. It was a sweet rice pudding with mango. I really liked it! Although im not a big rice pudding fan as a general rule. I really dont like rice that much in desserts at all :) I was kind of hoping for something non rice, but it was certainly delicious.
The fruit platter was a nice complement thank-you.
This time around I felt like the whole experience was so well rounded and slick. I really want to give you a perfect 10 for food lol maybe one day i will. Your Tamarind Duck, Massaman, and Miang Goong are all perfect 10's. The pork belly was about 9.5 lol.
I would still like to try a dish thats non-sweet, and non-curry, which has a nice spicy kick to it. perhaps a salad or stir-fry.
I was wondering if "lamb" is used much in Thai cooking?
Would like to try a lamb massaman :)
We dined more locally Friday evening, and we were very disappointed with the service and the value for money. I think we may have been spoiled with the service and food you provide.
Id be interested to know why this website appears not to allow multiple reviews on a given restaurant? Surely its pertinent to dine at a restaurant subsequent times and get a different feel for it. What if the restaurant picks up after a bad review...?
I think when good changes are made like your restaurant Atom, then it deserves to be praised.
We had such a lovely time Atom, and my parents felt welcome there too. Thank-you!
In terms of my food score criteria:
Entree: 10/10
Mains: 18/20
Dessert: 6/10
Service 5/5
Ambiance: 4/5
Total score: 43/50
Last time I believe it was 44 but it improved this time i felt.
However desserts were weighted to the food last time, and this time it wouldnt have received the 6/10 that it did for desserts this time around. That just goes to show how well they did.
You cannot go past the service at Atom's... second to NONE!!!
The Food is sensational, and well priced, u cannot go wrong.
From tonights evening at Blake's it has now made me re-think my ratings criteria.
I am considering a full 10 marks for service. Its become more apparent how influential it can be with poor service.
Blakes Dinging experience yes DING-ing not dining lol
Heres a copy of my review from the Eatabilty Guide:
I am almost speechless! I don't think Ive ever experienced such poor service at a restaurant, but more the point, so much rudeness and indifference from the restaurant after I voiced my dissatisfaction. Any restaurant could conceivably have a bad night, or have been overwhelmed by a packed house, etc, but to not only have a a relatively empty house and then receive the attitude that i received from the staff was despicable.
I wondered how long we would have to sit waiting before the staff came over to ask us whether we wanted our bill, or whether we wanted the cap for our unfinished bottle of Penfolds 407. It was unfortunate that my dining partner had an early morning tomorrow, else we would have sat there longer just to see how long it would take for some response. I think it must have been close to 30 mins before we had to flag down someone. They were clearly understaffed right from the get go!!! And the worst thing was, I believe they knew it, and didnt care!!!!!
The waiter knew at the beginning my partner was not drinking, so he should have known to keep the cap handy. Did he think I was going to drink more than half a bottle?
The response from the woman staffmember was we see buckets of bottle tops throughout the night, and no one has ever requested a top. In the last 10 dining experiences, I have had the waiters ASK me whether I wanted the top.
However it was not even the fact that they didn't keep the correct top, it was the reaction from the woman i spoke to about it, who I paid the bill to. Simply no expression of remorse or empathy with me whatsoever, rather a smug attitude and a self righteous one, and one who didn't care. She had an excuse for everything. Oh we like to give couples extra time between courses so they can talk, most are on dates she exclaimed lol. What rot! A good waiter comes to the table and at least asks for our standing, whether we require anything.
That begs the question about Corkage.
What does the cost of corkage cover?
Surely opening the traditional cork and not the cap, which doesnt require any effort at all. But they didnt even offer to open our bottle. I waited but had to open it myself.
Did they attempt to fill up my glass? not once, not even an afterthought. And finally they didnt even keep the cap, and they gave me somebody elses lol. Unbelievable!!!
So do you think that entitled a restaurant to charge a corkage? what the heck did they do to deserve that service fee? absolutely bugger all!
As I said and reiterate, it wasn't even the poor service that got to me, it was the ATTITUDE of the staff member i spoke to about my concerns. Good customer service listens and empathises and considers some constructive criticism. Perhaps if they offered to remove the corkage fee, I may have forgotten and moved on, but the response of, some tables drunk 7 bottles of wine lol Was astounding!!!!! Well some tables had 18 people...we had just 2 lol and only 1 drunk wine. What they are saying is, a couple is not important as a whole group.
What you want to experience at a good restaurant is not only above average food, but you want to feel comfortable, appreciated, and welcomed. You want to have some degree of good customer service. Its not just satisfactory to have a chat with the table after we have waited 30 mins for someone to clear the plates.
Maybe I was spoiled in my last dining experience at Atom Thai. I felt like i was give the Royal Treatment. Surely its not too much to ask to come past your table once in a while and ask how everything is, or clear the plates, or attend to the wine.
In fact I don't think Ive ever been to a restaurant recently where a waiter hasn't filled my glass up. This place didn't even open it lol Can u believe that? They didnt even consider an ice bucket. Tai Pak and Atom Thai, were prompt to ask us if we wanted an ice-bucket. They kept the caps and they filled the glass all night. That's what you expect for corkage right?
I don't know who the woman was that I spoke to, my partner seemed to think it was the owner, but if she is, I'm even more shocked!!! I would be just as shocked if she was part of the management staff. There's no way, and i mean no way, any staff would be that rude and not concede that could have perhaps done a better job.
I read some past reviews from this restaurant and I recall vaguely some comments about how rude the management was about some of their dissatisfaction, and perhaps I should go back and check, but now that I have experience the same treatment, I now believe it. After first noticing the restaurant on the Eatability Guide and observing their 7.6 rating from 83 votes I thought it was going to be a winner. However I was wrong.
The interesting thing is, I may have overlooked the poor service and just focused on the food, had it not been for the rude feedback.
I am going to be fair and comment on the food too.
After not opening the wine, we waited perhaps 20 minutes before we were asked if wanted to order. We ordered some Bruschetta and we were given MASSIVE portions. The bread although crunchy and fresh was SWAMPED with the tomato mix. The tomato wasn't particularly good produce. Fortunately the onion was not too powerful, but cherry tomatoes or even baby roma tomatoes would have given it a much needed sweetness to it.
Ive never ever seen such large portions of Bruschetta, the tomato mix must have been an inch deep.
My partner ordered some salt and pepper squid, and received a rather small portion. while nicely finished off with decorative batter in a swirl, for almost 17 dollars you would expect a lot more squid. I tried some squid, and it was a moderately tough, and had a bit of a fishy smell to it. I would have been very disappointed with it.
I ordered the confit of duck in pastry with a pomegranate molasses. While it didn't look very appetising, it tasted very nice. The duck had a nice spice to it, and the sauce worked well. However there just wasn't enough sauce i found. It was very very scarce.
My partner ordered the pork belly with potato bake. The pork belly was very good, and the apple sauce lovely. It was the standout on otherwise a pretty mediocre experience.
I had the Barramundi with prawns and a hollandaise sauce. The barramundi was sweet n and tasty but the sauce was a little amiss. In fact I found it very difficult to decide on a main meal because lots of the mains came with hollandaise, or garlic potato, or rice. Nothing really stood out and grabbed my attention. Perhaps in hindsight the pork would have been great.
The dessert was somewhat better than the mains. Well presented. The strawberry souffle was light and I enjoyed it. My partners chocolate lava pudding lacked big time. I almost ordered it too, it tasted weird, floury, a little bland and just not the kind of decadence you would have expected.
I thought for the most partner the food was ok, id say a little above average, but it lacked conviction. Some of the dishes were too pricey for what they delivered. I expected a higher quality. You just cant expect to dump a whole lot of an ingredient on a plate and expect to charge more for it. One would prefer an ingredient(s) done well, in a small amount for good value, than be exaggerated beyond its depth.
I really expected more from the restaurant tonight. 7.6 is far overrated!!!
Food is the only category that comes close to the average score provided, but even then, the food doesnt deserve an 8. A 6 would be closer.
The ambience wasn't much to write home about, and the service and value the 2 poorest categories by far. The table decor was pretty poor too. Butcher's paper it appeared. It lacked style and elegance.
Service was far below average, even before the final jugular.
its definitely not even close to 7 in value.
If the staff, or owner or management whoever the woman was, reacts so poorly and so arrogantly and doesn't even value your concerns, and basically says to you, we dont CARE if you return, then how can you...I am totally and utterly bewildered as to how any staff member in any customer service field, let alone a restaurant could display so much contempt and utter disregard for their customers.
When you work hard all week, you look forward to something special at the end of it, and to be let down like I have been tonight, leaves a bad taste in your mouth.
When you spend 65 dollars a head with no wine, with the quality of food we received, its just not acceptable.
Basically its just like a hit and run. They can hit you once with a bad experience, but how many people can they hit? Who accepts responsibility for it? They definitely wont be hitting me twice!
I don't think Ive ever been so disgusted with the response from any restaurant ever in my life. 99% of staff are genuinely friendly and courteous and aim to please.
We discussed while we were waiting for almost 30 mins after desserts, with bag on table wallet out, and staring at the waiters as they kept clearing other tables with no people left, and setting up new tables for tomorrow from a distance longingly for one of them to come over and ask us if we wanted a bill, or whether we wanted a top for the wine.
We wondered if we walked out whether they would have noticed or cared.
I still cant believe they had the nerve to suggest that they didnt come over because they thought we were dating lol. That is the most ridiculous assumption and excuse ive heard.
I think the real crux is that 2 people do not raise the revenue as a whole party. Why bother to treat a table for two with the same respect? Its all about money, and not about professionalism. However unlike our previous dining experience, it was so good, we brought more people, and no doubt parties in the future. If someone mentions "Blakes" in the future i will vehemently exclaim I wouldnt touch it with a ten foot barge pole. I feel sorry for the chef; he is not being supported by the wait staff and or management.
VERY disappointing experience!!!
I am almost speechless! I don't think Ive ever experienced such poor service at a restaurant, but more the point, so much rudeness and indifference from the restaurant after I voiced my dissatisfaction. Any restaurant could conceivably have a bad night, or have been overwhelmed by a packed house, etc, but to not only have a a relatively empty house and then receive the attitude that i received from the staff was despicable.
I wondered how long we would have to sit waiting before the staff came over to ask us whether we wanted our bill, or whether we wanted the cap for our unfinished bottle of Penfolds 407. It was unfortunate that my dining partner had an early morning tomorrow, else we would have sat there longer just to see how long it would take for some response. I think it must have been close to 30 mins before we had to flag down someone. They were clearly understaffed right from the get go!!! And the worst thing was, I believe they knew it, and didnt care!!!!!
The waiter knew at the beginning my partner was not drinking, so he should have known to keep the cap handy. Did he think I was going to drink more than half a bottle?
The response from the woman staffmember was we see buckets of bottle tops throughout the night, and no one has ever requested a top. In the last 10 dining experiences, I have had the waiters ASK me whether I wanted the top.
However it was not even the fact that they didn't keep the correct top, it was the reaction from the woman i spoke to about it, who I paid the bill to. Simply no expression of remorse or empathy with me whatsoever, rather a smug attitude and a self righteous one, and one who didn't care. She had an excuse for everything. Oh we like to give couples extra time between courses so they can talk, most are on dates she exclaimed lol. What rot! A good waiter comes to the table and at least asks for our standing, whether we require anything.
That begs the question about Corkage.
What does the cost of corkage cover?
Surely opening the traditional cork and not the cap, which doesnt require any effort at all. But they didnt even offer to open our bottle. I waited but had to open it myself.
Did they attempt to fill up my glass? not once, not even an afterthought. And finally they didnt even keep the cap, and they gave me somebody elses lol. Unbelievable!!!
So do you think that entitled a restaurant to charge a corkage? what the heck did they do to deserve that service fee? absolutely bugger all!
As I said and reiterate, it wasn't even the poor service that got to me, it was the ATTITUDE of the staff member i spoke to about my concerns. Good customer service listens and empathises and considers some constructive criticism. Perhaps if they offered to remove the corkage fee, I may have forgotten and moved on, but the response of, some tables drunk 7 bottles of wine lol Was astounding!!!!! Well some tables had 18 people...we had just 2 lol and only 1 drunk wine. What they are saying is, a couple is not important as a whole group.
What you want to experience at a good restaurant is not only above average food, but you want to feel comfortable, appreciated, and welcomed. You want to have some degree of good customer service. Its not just satisfactory to have a chat with the table after we have waited 30 mins for someone to clear the plates.
Maybe I was spoiled in my last dining experience at Atom Thai. I felt like i was give the Royal Treatment. Surely its not too much to ask to come past your table once in a while and ask how everything is, or clear the plates, or attend to the wine.
In fact I don't think Ive ever been to a restaurant recently where a waiter hasn't filled my glass up. This place didn't even open it lol Can u believe that? They didnt even consider an ice bucket. Tai Pak and Atom Thai, were prompt to ask us if we wanted an ice-bucket. They kept the caps and they filled the glass all night. That's what you expect for corkage right?
I don't know who the woman was that I spoke to, my partner seemed to think it was the owner, but if she is, I'm even more shocked!!! I would be just as shocked if she was part of the management staff. There's no way, and i mean no way, any staff would be that rude and not concede that could have perhaps done a better job.
I read some past reviews from this restaurant and I recall vaguely some comments about how rude the management was about some of their dissatisfaction, and perhaps I should go back and check, but now that I have experience the same treatment, I now believe it. After first noticing the restaurant on the Eatability Guide and observing their 7.6 rating from 83 votes I thought it was going to be a winner. However I was wrong.
The interesting thing is, I may have overlooked the poor service and just focused on the food, had it not been for the rude feedback.
I am going to be fair and comment on the food too.
After not opening the wine, we waited perhaps 20 minutes before we were asked if wanted to order. We ordered some Bruschetta and we were given MASSIVE portions. The bread although crunchy and fresh was SWAMPED with the tomato mix. The tomato wasn't particularly good produce. Fortunately the onion was not too powerful, but cherry tomatoes or even baby roma tomatoes would have given it a much needed sweetness to it.
Ive never ever seen such large portions of Bruschetta, the tomato mix must have been an inch deep.
My partner ordered some salt and pepper squid, and received a rather small portion. while nicely finished off with decorative batter in a swirl, for almost 17 dollars you would expect a lot more squid. I tried some squid, and it was a moderately tough, and had a bit of a fishy smell to it. I would have been very disappointed with it.
I ordered the confit of duck in pastry with a pomegranate molasses. While it didn't look very appetising, it tasted very nice. The duck had a nice spice to it, and the sauce worked well. However there just wasn't enough sauce i found. It was very very scarce.
My partner ordered the pork belly with potato bake. The pork belly was very good, and the apple sauce lovely. It was the standout on otherwise a pretty mediocre experience.
I had the Barramundi with prawns and a hollandaise sauce. The barramundi was sweet n and tasty but the sauce was a little amiss. In fact I found it very difficult to decide on a main meal because lots of the mains came with hollandaise, or garlic potato, or rice. Nothing really stood out and grabbed my attention. Perhaps in hindsight the pork would have been great.
The dessert was somewhat better than the mains. Well presented. The strawberry souffle was light and I enjoyed it. My partners chocolate lava pudding lacked big time. I almost ordered it too, it tasted weird, floury, a little bland and just not the kind of decadence you would have expected.
I thought for the most partner the food was ok, id say a little above average, but it lacked conviction. Some of the dishes were too pricey for what they delivered. I expected a higher quality. You just cant expect to dump a whole lot of an ingredient on a plate and expect to charge more for it. One would prefer an ingredient(s) done well, in a small amount for good value, than be exaggerated beyond its depth.
I really expected more from the restaurant tonight. 7.6 is far overrated!!!
Food is the only category that comes close to the average score provided, but even then, the food doesnt deserve an 8. A 6 would be closer.
The ambience wasn't much to write home about, and the service and value the 2 poorest categories by far. The table decor was pretty poor too. Butcher's paper it appeared. It lacked style and elegance.
Service was far below average, even before the final jugular.
its definitely not even close to 7 in value.
If the staff, or owner or management whoever the woman was, reacts so poorly and so arrogantly and doesn't even value your concerns, and basically says to you, we dont CARE if you return, then how can you...I am totally and utterly bewildered as to how any staff member in any customer service field, let alone a restaurant could display so much contempt and utter disregard for their customers.
When you work hard all week, you look forward to something special at the end of it, and to be let down like I have been tonight, leaves a bad taste in your mouth.
When you spend 65 dollars a head with no wine, with the quality of food we received, its just not acceptable.
Basically its just like a hit and run. They can hit you once with a bad experience, but how many people can they hit? Who accepts responsibility for it? They definitely wont be hitting me twice!
I don't think Ive ever been so disgusted with the response from any restaurant ever in my life. 99% of staff are genuinely friendly and courteous and aim to please.
We discussed while we were waiting for almost 30 mins after desserts, with bag on table wallet out, and staring at the waiters as they kept clearing other tables with no people left, and setting up new tables for tomorrow from a distance longingly for one of them to come over and ask us if we wanted a bill, or whether we wanted a top for the wine.
We wondered if we walked out whether they would have noticed or cared.
I still cant believe they had the nerve to suggest that they didnt come over because they thought we were dating lol. That is the most ridiculous assumption and excuse ive heard.
I think the real crux is that 2 people do not raise the revenue as a whole party. Why bother to treat a table for two with the same respect? Its all about money, and not about professionalism. However unlike our previous dining experience, it was so good, we brought more people, and no doubt parties in the future. If someone mentions "Blakes" in the future i will vehemently exclaim I wouldnt touch it with a ten foot barge pole. I feel sorry for the chef; he is not being supported by the wait staff and or management.
VERY disappointing experience!!!
Subscribe to:
Posts (Atom)
